Policies and Shipping

PRODUCTION TIMELINE

Production at Beaux is kept to within 1-6 business days prior to shipping. The majority of our pieces are made to order and we take pride in quickly completing your orders so your purchase will be in your hands as soon as possible. Often we operate within a 2-3 business day production timeline and the absolute maximum you will wait before receiving a shipping notification for your order will be 6 business days. If you have questions about when your order will ship, shoot us a hello for a more detailed timeline. 

SHIPPING 

We currently ship using Canada Post and each shipping option within our checkout outlines the available options for speed, tracking and cost. For any parcels shipping from Canada, the order will automatically transfer to your national mail delivery system, for example, to the United States, Canada Post will transfer directly to the USPS system.

Canadian Shipping:

All Canadian orders ship with a tracking number so you can keep an eye out for when your parcel will arrive. The majority of Canadian orders take 1-6 business days to reach you depending on how close your shipping location is to a main city centre and your delivery selection at checkout.

American Shipping:

American orders do not automatically ship with a tracking number, so if ensuring the exact day you will receive your order is of utmost importance, we recommend to consider adding tracking. The majority of American orders take 1-8 business days to reach you depending on how close your shipping location is to a main city centre and your delivery selection at checkout.

Shipping Internationally:

International orders do not automatically ship with a tracking number, so if ensuring the exact day you will receive your order is of utmost importance, we recommend to consider adding tracking. The majority of International orders take 4-12 business days to reach you depending on how close your shipping location is to a main city centre and your delivery selection at checkout. 

Complimentary Shipping Eligibility:

We're happy to offer complimentary Standard Shipping after spending $200+ CDN on your order, regardless of your location. Please keep in mind that Standard Shipping does not include a tracking number for delivery outside of Canada. If you will require a faster delivery or if tracking is a must, it is best to select the shipping option that best suits your needs and Beaux will refund you up to $20 CDN based on the balance of the Standard Shipping cost. 

EXCHANGE and RETURN POLICIES

Exchanges:

Domestic and American exchanges will be accepted for orders of 10 pieces or less. Please contact us within 14 business days of the order date and we can help sort out what pieces might best fit your needs to replace your previous order. International exchanges are accepted on a case by case basis and are restricted to orders of 8 pieces or less. 

Returns:

For all orders, returns are only accepted in the quantity of *one* of any given piece. This means that any order containing, for example, 6 of a single piece, say 6 of the Midnight Navy Linen Skinny Neckties, will be ineligible for a full return. If you are considering ordering multiples of the same piece, we recommend to keep this policy in mind. 

Returns may be initiated within 14 days of the order date, simply send us an email and we can begin processing your return. International orders are final sale and cannot be returned. 

Initial shipping cost will not be refunded for exchanges nor returns.